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Delete your Crop Desk data
This page explains how to ask us to delete data from the Crop Desk Android app (package in.co.cropdesk.app), published by Mahendra Singh Deora. It covers both the Google Play version and the APK downloaded from this website. For the full policy, see the Crop Desk privacy policy.
How to request deletion
Email [email protected] with the subject line Delete my Crop Desk data. We will respond within 30 days.
The app does not have accounts or a sign-in, so we cannot find your records from your name or email alone.
- The app creates a client ID on the phone and sends it with usage events. Crop Desk does not currently show this client ID on any screen.
- If you already have that ID, include it in the email so we can find the matching hashed row and delete it.
- Uninstalling the app, or clearing its storage in Android settings, removes the client ID from the phone. A later install may get a new ID. We cannot locate an old hashed row without the previous ID.
What we delete, and what we keep
If we can identify your records, we delete the device’s hashed-ID rows: a one-way hash of the app’s client ID that we store only so we do not count the same install twice, plus any short-lived rate-limit records that use the same hash (those otherwise expire after about two days).
We keep anonymous aggregate counts, such as daily and total install totals. Those totals contain no client ID and no hash, so they cannot be tied back to a device.
Those hashed-ID rows have no automatic expiry and are kept until they are deleted on request.
Google Analytics
The same usage events may also be sent to Google Analytics (property G-STJB41E7J0), using the client ID. Google Analytics user-level data is kept for up to 2 months (default setting). We have not independently confirmed a different retention period for this property.
Photos and PDFs are never uploaded
Scanning, cropping, compression and PDF tools run on the phone. We do not receive, store or see your photos, scans, PDFs, file names, or the text in your documents. Deleting app analytics records does not affect files already saved on your device (for example in Downloads/CropDesk). You can remove those files yourself, or by uninstalling the app.
हिन्दी में संक्षेप
Crop Desk ऐप (Mahendra Singh Deora) में खाता या साइन-इन नहीं है। अपना डेटा हटाने के लिए [email protected] पर ईमेल भेजें, विषय: Delete my Crop Desk data। ऐप की स्क्रीन पर क्लाइंट ID नहीं दिखती। ऐप हटाने या स्टोरेज साफ़ करने से फोन पर ID रीसेट हो जाती है। अगर ID पता हो तो ईमेल में लिख दें, ताकि हम उस ID की हैश की हुई पंक्ति हटा सकें। फोटो और PDF हमारे सर्वर पर नहीं भेजे जाते। बिना पहचान वाली कुल गिनती रखी जाती है। हम 30 दिनों के अंदर जवाब देंगे।
Questions: [email protected]