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Contact
Questions, bug reports, feature ideas or partnership requests – we'd love to hear from you.
Send us a message
Before you write
- Please do not email students' photos, signatures or documents. We don't need them, and Crop Desk is designed so you never have to share them.
- If something isn't working, tell us your phone/computer, browser (e.g. Chrome on Android) and what you clicked. A screenshot of the screen without personal data helps.
- For questions about a specific exam's photo rules, the official notification or helpdesk of that exam is the right place – we are not linked to any exam body.
What you can write to us about
- Bug reports – a tool not loading, a wrong crop, a file that is too big or a download that fails.
- Feature requests – a new preset size, a new exam, a new tool you need daily.
- Corrections – if a size or rule in one of our guides is out of date, send the link to the official notification and we will update it.
- Schools, coaching institutes and eMitra/CSC centres – tell us about your workflow; many of our features came from such feedback.
- Privacy questions – about cookies, analytics or ads, see the Privacy Policy or write to us.
Response time
We read every email and usually reply within a few working days (Monday–Friday, Indian time). Bug reports with clear steps are fixed first. We do not offer phone support.